Your Questions

We are pleased to answer.

How can I open a new account?

Make shopping easier with your personal „Doctor Eckstein®“ account:

Save your data so you don’t have to re-enter it for future purchases.
Store your order history for a convenient overview of purchase activity.
Place items on your personal notepad for future or recurring purchases.

To get started, look for the user icon in the upper right corner of any page. You may close your account at any time.

How can I place products in the shopping cart?

You may place items in your shopping cart without obligation by clicking on the button. Items that you do not wish to purchase can be easily removed.

To see the contents of your shopping cart, click on the shopping cart icon at the top of any page. Review your purchase, then follow the easy step-by-step instructions to make payment.

How can I change my personal information?

You can change your personal data at any time. Log in to „My Account“ by clicking on the link at the top of each page.

Hotline

Do you have any questions about your order? Then please contact our webshop hotline:
Tel .: +49 (0) 911 969 22 22
Mon - Thu 8:30 a.m. - 4:30 p.m. and Fri 8:30 a.m. - 2:30 p.m.

On holidays, we are unable to answer your concerns personally.

Tradition since 1949

Doctor Eckstein^® has a strong tradition of innovation - since 1949. From day one, we’ve made it our purpose to emphasize true beauty through innovative and effective products that thoroughly nourish the skin.

In family hands

As a quality-conscious family business, we personally oversee all essential steps from research and development - including selection of the finest ingredients - to finished product.

Made in germany

All of our products, whether for the domestic market or worldwide sales, are produced at our own facilities in Oberasbach, Germany.

Sustainability

We focus on sustainability and fairness towards our suppliers and partners around the world. This is good for our planet, products, and customers.

Skinphysiological

We understand healthy skin at its core and what it needs to function at its best.

Effective

To the greatest extent possible, we use natural raw materials–of highest grade–in our formulations and enhance them with select precious ingredients for proven effectiveness.

Superior compatibility

We test our products extensively, both in-house and at independent labs, to ensure skin compatibility - for even the most sensitive skin. With Doctor Eckstein^®, ideal care is possible for everyone.

Innovative

Pharmaceutical research has always been at the core of our product development. Our innovative use of active ingredients sets us apart as leaders in advanced skin care.