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Our goal is to offer you superior customer service. Below is an outline of how we try to make ordering and receiving our products as easy and efficient as possible. We currently offer ordering through our online shop in Germany and Austria only. For information about a supplier near you, please click here for a list of our international distributors.

Are you a registered Doctor Eckstein® Professional? Then please login under „My Account“ to view your shipping information.


We try to provide you with your products as quickly as possible. Orders are usually processed within 2 business days, and during peak-traffic within 5 business days. On the rare occasion when an item is not in stock, order processing will be delayed. We currently ship with DHL. 
Shipping within Germany

A charge of € 3,95 will apply when shipping within Germany, including packaging and all other costs. Shipping is free within Germany for orders of € 25,00 or more.
Shipping to Austria

A charge of € 7,95 will apply for all deliveries to Austria. For registered customers who place orders through their user account, delivery is free for orders of € 50,00 and above.
Method of Payment

We offer payment by PayPal PLUS. We do not offer cash on delivery. For additional details, please refer to our terms and conditions available here.

Doctor Eckstein®



Doctor Eckstein® has a strong tradition of innovation - since 1949. From day one, we’ve made it our purpose to emphasize true beauty through innovative and effective products that thoroughly nourish the skin.

Aus einer Hand


As a quality-conscious family business, we personally oversee all essential steps from research and development - including selection of the finest ingredients - to finished product.

Made in germany


All of our products, whether for the domestic market or worldwide sales, are produced at our own facilities in Oberasbach, Germany.



We focus on sustainability and fairness towards our suppliers and partners around the world. This is good for our planet, products, and customers.



We understand healthy skin at its core and what it needs to function at its best.



To the greatest extent possible, we use natural raw materials–of highest grade–in our formulations and enhance them with select precious ingredients for proven effectiveness.

Herausragende Verträglichkeit


We test our products extensively, both in-house and at independent labs, to ensure skin compatibility - for even the most sensitive skin. With Doctor Eckstein®, ideal care is possible for everyone.



Pharmaceutical research has always been at the core of our product development. Our innovative use of active ingredients sets us apart as leaders in advanced skin care.


Do you have any questions about your order? Then please contact our webshop hotline:
Tel .: +49 (0) 911 969 22 22
Mon - Thu 8:30 a.m. - 4:30 p.m. and Fri 8:30 a.m. - 2:30 p.m.

On holidays, we are unable to answer your concerns personally.

Your shipping may be delayed
Due to internal corona safety measures, there may be delays in the shipping process of your order at the moment.
We do our best to provide you with the best service. If you have any questions, please feel free to contact our customers support team.
Copyright © 2021 - LINDE ECKSTEIN GMBH + CO. KG
All rights reserved.